Privacy policy

1) Introduction and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how your personal data is handled when you use our website. Personal data refers to all data by which you can be personally identified.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Greatest Moments GmbH, Tölzer Str. 1, 82031 Grünwald, Germany, Tel.: +49 (0) 89 693111420, e-mail: info@greatestmoments.de. The controller is the natural or legal person who alone or together with others determines the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website
2.1 If you use our website purely for informational purposes, meaning if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website

  • Date and time of access

  • Amount of data sent in bytes

  • Source/referrer from which you came to the page

  • Browser used

  • Operating system used

  • IP address used (if applicable in anonymized form)
    The processing takes place pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or otherwise used. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.
    2.2 For security reasons and to protect the transmission of personal data and other confidential content (such as orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.

3) Hosting & Content Delivery Network
3.1 Shopify
For hosting our website and displaying its content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”). Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada. All data collected on our website is processed on the provider’s servers. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. In the case of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
3.2 Bunny
We use a content delivery network of the following provider: BUNNYWAY d.o.o., Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia. This service allows us to deliver large media files such as graphics, page content, or scripts faster through a network of regionally distributed servers. The processing takes place to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6(1)(f) GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
3.3 Cloudflare
We use a content delivery network of the following provider: Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA. This service allows us to deliver large media files such as graphics, page content, or scripts faster through a network of regionally distributed servers. The processing takes place to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6(1)(f) GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European data protection level on the basis of an adequacy decision of the European Commission.

4) Cookies
To make visiting our website attractive and to enable the use of certain functions, we use cookies, which are small text files that are stored on your end device. Some of these cookies are automatically deleted after closing the browser (so-called “session cookies”), while others remain on your end device and allow us to recognize your browser on your next visit (so-called “persistent cookies”). In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser. If personal data is also processed through individual cookies implemented by us, the processing takes place either pursuant to Art. 6(1)(b) GDPR for the execution of a contract, pursuant to Art. 6(1)(a) GDPR in case of consent, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the website visit. You can set your browser to inform you about the setting of cookies and to decide individually about their acceptance or to exclude the acceptance of cookies for certain cases or in general. Please note that the functionality of our website may be limited if cookies are not accepted.

5) Contact
5.1 Loox
For review reminders, we use the services of the following provider: Loox Online Ltd., Rehov Har Sinai 2, 6581602 Tel Aviv-Yafo, Israel. We transmit your e-mail address and possibly other customer data to the provider solely on the basis of your express consent pursuant to Art. 6(1)(a) GDPR, so that they can contact you by e-mail to remind you to submit a review. You can revoke your consent at any time with effect for the future towards us or the provider. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. An adequate level of data protection is guaranteed for data transfers to Israel by an adequacy decision of the European Commission.
5.2 Trusted Shops
For review reminders, we use the services of the following provider: Trusted Shops AG, Subbelrather Str. 15c, 50823 Cologne, Germany. We transmit your e-mail address and possibly other customer data to the provider solely on the basis of your express consent pursuant to Art. 6(1)(a) GDPR, so that they can contact you by e-mail to remind you to submit a review. You can revoke your consent at any time with effect for the future towards us or the provider. We are jointly responsible with the provider for the processing described above pursuant to Art. 26 GDPR. The agreement on joint responsibility can be viewed here: https://help.etrusted.com/hc/de/articles/4402587369105-Vertrag-%C3%BCber-die-gemeinsame-Verantwortlichkeit-nach-DSGVO
5.3 As part of contacting us (e.g., via contact form or e-mail), personal data is processed solely for the purpose of handling and answering your inquiry and only to the extent necessary. The legal basis for processing this data is our legitimate interest in answering your inquiry pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, then the additional legal basis is Art. 6(1)(b) GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter has been conclusively clarified and there are no statutory retention obligations.

6) Data Processing When Opening a Customer Account
Pursuant to Art. 6(1)(b) GDPR, personal data is collected and processed to the extent necessary if you provide it to us when opening a customer account. You can see which data is required for account opening from the input mask of the relevant form on our website. You can delete your customer account at any time by sending a message to the controller’s address mentioned above. After deletion of your customer account, your data will be deleted provided that all contracts concluded through it have been fully processed, there are no legal retention obligations, and there is no legitimate interest in continued storage on our part.

7) Use of Customer Data for Direct Advertising
7.1 Subscription to our email newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure to ensure that you only receive newsletters if you have expressly confirmed your consent to receive the newsletter by activating a confirmation link sent to the specified email address. By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. In this context, we store your IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later time. The data collected when subscribing to the newsletter is used strictly for the intended purpose. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller mentioned above. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.

7.2 Klaviyo
Our email newsletters are sent via the following provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA. Based on our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when registering for the newsletter to this provider pursuant to Art. 6(1)(f) GDPR so that they can carry out the newsletter dispatch on our behalf. Subject to your express consent pursuant to Art. 6(1)(a) GDPR, the provider also carries out a statistical evaluation of newsletter campaigns via web beacons or tracking pixels in the emails sent, which can measure opening rates and interactions with newsletter content. In doing so, device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated, but not merged with other data records. You can revoke your consent to newsletter tracking at any time with effect for the future. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

7.3 Product availability notifications by email
For temporarily unavailable items, you can register to receive product availability notifications by email. In this case, we will send you a one-time email about the availability of the item you selected. The only mandatory information for sending this notification is your email address. Providing further data is voluntary and may be used to address you personally. For the email dispatch, we use the double opt-in procedure to ensure that you only receive a notification if you have expressly confirmed your consent by activating a confirmation link sent to the specified email address. By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. We store your IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later time. The data collected when registering for our product availability notification service is used strictly for the intended purpose. You can unsubscribe from the product availability notifications at any time by sending a corresponding message to the controller mentioned above. After unsubscribing, your email address will be immediately deleted from our distribution list unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.

7.4 Shopping cart reminders by email
If you cancel your purchase with us before completing the order, you have the option of being reminded once via email about the contents of your virtual shopping cart. The only mandatory information for sending this reminder is your email address. Providing further data is voluntary and may be used to address you personally. For the email dispatch, we use the double opt-in procedure to ensure that you only receive a notification if you have expressly confirmed your consent by activating a confirmation link sent to the specified email address. By activating the confirmation link, you give us your consent pursuant to Art. 6(1)(a) GDPR to use your personal data for sending a shopping cart reminder. We store your IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later time. The data collected when registering for our shopping cart reminder service is used strictly for the intended purpose. You can unsubscribe from the shopping cart reminders at any time by sending a corresponding message to the controller mentioned above. After unsubscribing, your email address will be immediately deleted from our distribution list unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.

8) Data Processing for Order Handling
8.1 Insofar as necessary for the execution of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the contracted transport company and the contracted credit institution pursuant to Art. 6(1)(b) GDPR. If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact data you provided during the order to personally inform you within the scope of our statutory information obligations pursuant to Art. 6(1)(c) GDPR. Your contact data will be used strictly for notices about updates owed by us and only to the extent necessary for that purpose. To process your order, we also cooperate with the following service providers who support us in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.2 Use of payment service providers (payment services)

  • Amazon Pay
    On this website, one or more online payment methods of the following provider are available: Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg. If you choose a payment method of the provider in which you pay in advance (e.g., credit card payment), the payment data you provided during the ordering process (including name, address, bank and card details, currency, and transaction number) as well as information about the contents of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. The data will only be passed on for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

  • Apple Pay
    If you choose the “Apple Pay” payment method from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment will be processed via the “Apple Pay” function of your device operating with iOS, watchOS, or macOS by charging a payment card deposited with Apple Pay. Apple Pay uses security features built into your device’s hardware and software to protect your transactions. For authorization of a payment, you must enter a code previously specified by you and verify it using the “Face ID” or “Touch ID” function of your device. For the purpose of payment processing, the information you provide during the order process, together with information about your order, is transmitted to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to carry out the payment. Encryption ensures that only the website through which the purchase was made can access the payment data. After the payment is made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the payment success. If personal data is processed in the described transmissions, the processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR. Apple stores anonymized transaction data, including the approximate purchase amount, the approximate date and time, and whether the transaction was successfully completed. By anonymizing the data, it is completely excluded that it can be linked to your person. Apple uses the anonymized data to improve Apple Pay and other Apple products and services. If you use Apple Pay on your iPhone or Apple Watch to complete a purchase you made via Safari on your Mac, the Mac and the authorization device communicate over an encrypted channel on Apple servers. Apple does not process or store this information in a format that allows personal identification. You can disable the possibility of using Apple Pay on your Mac in the settings of your iPhone. Go to “Wallet & Apple Pay” and turn off “Allow Payments on Mac.” Further information on data protection at Apple Pay can be found at: https://support.apple.com/de-de/HT203027

  • Google Pay
    If you choose the “Google Pay” payment method from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), the payment is processed via the “Google Pay” application of your mobile device running at least Android 4.4 (“KitKat”) and equipped with an NFC function by charging a payment card stored in Google Pay or a payment system verified there (e.g., PayPal). To authorize a payment over €25, you must first unlock your mobile device using the respective verification measure (such as face recognition, password, fingerprint, or pattern). For the purpose of payment processing, the information you provided during the ordering process, together with information about your order, is passed on to Google. Google then transmits your stored payment information in the form of a unique transaction number to the originating website, which is used to verify a successful payment. This transaction number does not contain any real card details of your stored payment method but is generated and transmitted as a one-time valid numerical token. In all Google Pay transactions, Google acts only as an intermediary to process the payment. The transaction takes place exclusively between the user and the originating website by charging the stored payment method at Google Pay. If personal data is processed during the described transmissions, the processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR. Google reserves the right to collect, store, and evaluate certain process-specific information for each transaction carried out via Google Pay. This includes date, time, and amount of the transaction, merchant location and description, a description of the purchased goods or services provided by the merchant, photos you attached to the transaction, the name and e-mail address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction, and, if applicable, the associated offer. According to Google, this processing takes place exclusively pursuant to Art. 6(1)(f) GDPR on the basis of its legitimate interest in proper accounting, verification of transaction data, and optimization and maintenance of Google Pay functionality. Google also reserves the right to combine the processed transaction data with other information that Google collects and stores when you use other Google services. Google Pay terms of use can be found here: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
    Further information on data protection at Google Pay is available at: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de

  • Klarna
    This website offers one or more online payment methods of the following provider: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden. If you choose a payment method of the provider in which you pay in advance (e.g., credit card payment), the payment data you provided during the ordering process (including name, address, bank and card details, currency, and transaction number) as well as information about the contents of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. The data will only be passed on for the purpose of payment processing with the provider and only to the extent necessary for this purpose. If you select a payment method in which the provider pays in advance (e.g., invoice or installment purchase or direct debit), you will also be asked in the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, and, if applicable, data on an alternative payment method). To safeguard our legitimate interest in determining the solvency of our customers, this data is forwarded to the provider pursuant to Art. 6(1)(f) GDPR for the purpose of a credit check. The provider checks on the basis of the personal data you provided and other data (such as shopping cart, invoice amount, order history, payment history) whether the payment option you have chosen can be granted with regard to payment and/or default risks. As part of the application check, identity and creditworthiness information from the following credit agencies may also be included pursuant to Art. 6(1)(f) GDPR: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
    The credit report can contain probability values (so-called score values). To the extent that score values are included in the results of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data is also included in the calculation of the score values, among other things. You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.

  • PayPal
    This website offers one or more online payment methods of the following provider: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. If you choose a payment method in which you pay in advance, the payment data you provided during the ordering process (including name, address, bank and card details, currency, and transaction number) as well as information about the contents of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. The data will only be passed on for the purpose of payment processing with the provider and only to the extent necessary for this purpose. If you choose a payment method in which we pay in advance, you will also be asked in the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, and, if applicable, data on an alternative payment method). To safeguard our legitimate interest in determining your solvency, this data is forwarded to the provider pursuant to Art. 6(1)(f) GDPR for the purpose of a credit check. The provider checks on the basis of the personal data you provided and other data (such as shopping cart, invoice amount, order history, payment history) whether the payment option you have chosen can be granted with regard to payment and/or default risks. The credit report can contain probability values (so-called score values). To the extent that score values are included in the results of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data is also included in the calculation of the score values, among other things. You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.

  • Shopify Payments
    This website offers one or more online payment methods of the following provider: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland. If you choose a payment method of the provider in which you pay in advance (e.g., credit card payment), the payment data you provided during the ordering process (including name, address, bank and card details, currency, and transaction number) as well as information about the contents of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. The data will only be passed on for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

  • Stripe
    This website offers one or more online payment methods of the following provider: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. If you choose a payment method of the provider in which you pay in advance (e.g., credit card payment), the payment data you provided during the ordering process (including name, address, bank and card details, currency, and transaction number) as well as information about the contents of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. The data will only be passed on for the purpose of payment processing with the provider and only to the extent necessary for this purpose. If you select a payment method in which the provider pays in advance (e.g., invoice or installment purchase or direct debit), you will also be asked in the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, and, if applicable, data on an alternative payment method). To safeguard our legitimate interest in determining the solvency of our customers, this data is forwarded to the provider pursuant to Art. 6(1)(f) GDPR for the purpose of a credit check. The provider checks on the basis of the personal data you provided and other data (such as shopping cart, invoice amount, order history, payment history) whether the payment option you have chosen can be granted with regard to payment and/or default risks. The credit report can contain probability values (so-called score values). To the extent that score values are included in the results of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data is also included in the calculation of the score values, among other things. You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.

    9) Web Analytics Services
    9.1 Google (Universal) Analytics
    This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables us to analyze your use of our website. By default, Google (Universal) Analytics sets cookies when you visit the website, which are small text files placed on your end device and collect certain information. This includes your IP address, but Google shortens it before further processing to rule out direct personal reference. The information is transmitted to Google servers and processed there. Transfers to Google LLC in the USA may also occur.

    Google uses this information on our behalf to evaluate your use of the website, to compile reports on website activity for us, and to provide other services related to website usage and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The data collected within the framework of Google (Universal) Analytics will be stored for a period of two months and then deleted.

    All the processing described above, in particular the setting of cookies on your device, will only be carried out if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. Without this consent, Google (Universal) Analytics will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “Cookie-Consent-Tool” provided on the website.

    We have concluded a data processing agreement with Google, which protects the data of our site visitors and prohibits unauthorized disclosure to third parties.

    Further legal information on Google (Universal) Analytics can be found here: https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and https://policies.google.com/technologies/partner-sites

    Demographic characteristics
    Google (Universal) Analytics uses the special function “demographic characteristics” and can generate statistics that make statements about the age, gender, and interests of site visitors. This is done through the analysis of advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the data collected cannot be assigned to a specific person and will be deleted after two months.

    Google Signals
    As an extension of Google (Universal) Analytics, this website can use Google Signals to create cross-device reports. If you have activated personalized ads and linked your devices to your Google account, Google, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, can analyze your usage behavior across devices and create database models including cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can disable the “Personalized Ads” function in your Google account settings. Follow the instructions here: https://support.google.com/ads/answer/2662922?hl=de
    Further information on Google Signals can be found at: https://support.google.com/analytics/answer/7532985?hl=de

    UserIDs
    As an extension of Google (Universal) Analytics, the “UserIDs” function can be used on this website. If you have given your consent to the use of Google (Universal) Analytics pursuant to Art. 6(1)(a) GDPR, set up an account on this website, and log in with this account on various devices, your activities, including conversions, can be analyzed across devices.

    For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European data protection level on the basis of an adequacy decision of the European Commission.

    9.2 Google Tag Manager
    This website uses the “Google Tag Manager,” a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analysis services, and calibrating, controlling, and linking them to conditions via a unified user interface. The Google Tag Manager itself does not store any information on user devices or read any information from them. Nor does the service carry out any independent data analyses. However, your IP address is transmitted to Google when the page is called up and may also be stored there. Transfers to Google LLC servers in the USA may also occur.

    This processing is only carried out if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. Without this consent, the Google Tag Manager will not be used during your site visit. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “Cookie-Consent-Tool” provided on the website.

    We have concluded a data processing agreement with the provider, which protects the data of our site visitors and prohibits unauthorized disclosure to third parties.

    For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European data protection level on the basis of an adequacy decision of the European Commission.

    Further legal information on the Google Tag Manager can be found here: https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

    9.3 Hotjar
    This website uses the web analytics service of the following provider: Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta. With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the device used such as the IP address and browser information, in order to evaluate them statistically for usage behavior on our website and to create pseudonymized usage profiles. Among other things, it allows analysis of movement patterns (so-called heatmaps), which show how long pages were visited and interactions with page content (e.g., text inputs, scrolling, clicks, and mouse-overs). Pseudonymization generally excludes a direct personal reference. A combination with other personal data collected elsewhere does not take place.

    All the processing described above, in particular reading or storing information on the device used, will only be carried out if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the “Cookie-Consent-Tool” provided on the website.

    We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

    10) Retargeting/Remarketing and Conversion Tracking
    10.1 Meta Pixel
    Within our online offering, we use the "Meta Pixel" service of the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”). If a user clicks on an advertisement placed by us on Facebook and/or Instagram, the URL of our linked page is extended by a parameter through Meta Pixel. After redirection, this URL parameter is stored in the user's browser via a cookie that our linked page sets.

    This allows Meta to determine the visitors to our online offering as a target group for the display of advertisements (so-called “ads”). Accordingly, we use the service to display the Facebook and/or Instagram ads placed by us only to those users who have also shown an interest in our online offering or who have certain characteristics (e.g., interests in certain topics or products determined based on the websites visited) that we transmit to Meta (so-called “custom audiences”).

    On the other hand, Meta Pixel enables us to track whether users were redirected to our website after clicking on an ad and whether they performed specific actions there (so-called “conversion tracking”).

    The data collected is anonymous for us and does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Meta, which means a connection to the respective user profile is possible and Meta can use the data for its own advertising purposes.

    All the processing described above, in particular the setting of cookies for reading information on the user’s end device, will only be carried out if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the “Cookie-Consent-Tool” provided on the website.

    We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

    The information generated by Meta is generally transmitted to a Meta server and stored there; in this context, data may also be transferred to servers of Meta Platforms Inc. in the USA. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European data protection level on the basis of an adequacy decision of the European Commission.

    10.2 Google Ads Remarketing
    This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. For this purpose, Google places a cookie in your browser, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Further data processing only takes place if you have agreed to Google linking your internet and app browsing history with your Google account and using information from your Google account to personalize ads you view on the web. If you are logged in to Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google temporarily links your personal data with Google Analytics data to form target groups. In the context of using Google Ads Remarketing, data may also be transferred to servers of Google LLC in the USA.

    All the processing described above, in particular the setting of cookies for reading information on your end device, will only be carried out if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. Without this consent, retargeting technology will not be used during your visit. You can revoke your consent at any time with effect for the future by deactivating this service in the “Cookie-Consent-Tool” provided on the website.

    For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European data protection level on the basis of an adequacy decision of the European Commission.

    Details on the processing initiated by Google and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites
    Further information on Google’s privacy policy is available here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

    10.3 Pinterest Retargeting Pixel
    This website uses retargeting technology from the following provider: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland. This enables us to address visitors to our website with personalized, interest-based advertising who have already shown interest in our shop and our products. The advertising is displayed based on a cookie-based analysis of previous and current user behavior, but no personal data is stored. In the context of retargeting technology, a cookie is stored on your computer or mobile device to collect pseudonymized data about your interests and thus adapt advertising individually to the stored information. These cookies are small text files stored on your computer or device. This enables you to receive advertising that is highly likely to match your product and information interests.

    All the processing described above, in particular the setting of cookies for reading information on your end device, will only be carried out if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. Without this consent, retargeting technology will not be used during your visit. You can revoke your consent at any time with effect for the future by deactivating this service in the “Cookie-Consent-Tool” provided on the website.

    10.4 Google Ads Conversion Tracking
    This website uses the online advertising program “Google Ads” and, within Google Ads, conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google Adwords). We can determine how successful individual advertising measures are in relation to the data of the advertising campaigns. Our goal is to show you advertising that is of interest to you, to make our website more interesting to you, and to achieve a fair calculation of advertising costs.

    The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your end device. These cookies usually lose their validity after 30 days and are not used to identify you personally. If the user visits certain pages on this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot be tracked via the websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. In the context of using Google Ads, data may also be transferred to servers of Google LLC in the USA.

    Details on the processing initiated by Google Ads Conversion Tracking and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

    All the processing described above, in particular the setting of cookies for reading information on your end device, will only be carried out if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the “Cookie-Consent-Tool” provided on the website. You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in available under the following link: https://www.google.com/settings/ads/plugin?hl=de

    Please note that certain functions of this website may not or only partially be usable if you deactivate the use of cookies. Google’s privacy policy is available here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

    For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European data protection level on the basis of an adequacy decision of the European Commission.

    11) Website Functionalities
    11.1 Instagram Plugins
    Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. These plugins enable direct interactions with content on the social network. To increase the protection of your data when you visit our website, these plugins are initially deactivated using the so-called “2-click” or “Shariff” solution. This integration ensures that when you visit a page on our website that contains such plugins, no connection is established with the servers of the provider yet. Only when you activate the plugins and thereby give your consent to data transmission pursuant to Art. 6(1)(a) GDPR, does your browser establish a direct connection to the servers of the provider. In doing so, certain information about your device (including your IP address), your browser, and your page history is transmitted to the provider and possibly stored there, regardless of whether you are logged into a user account with the provider. If you are logged into a user account on the provider’s social network, information about interactions performed via the plugins will also be published there and displayed to your contacts. You can revoke your consent at any time by deactivating the activated plugin again by clicking on it once more. The revocation does not affect data that has already been transmitted to the provider. Data may also be transferred to Meta Platforms Inc., USA. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European data protection level on the basis of an adequacy decision of the European Commission.

    11.2 YouTube
    This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Data may also be transferred to: Google LLC, USA. When you access a page of our website that contains such a plugin, your browser establishes a direct connection with the provider's servers at the latest when playback of a video is started in order to load the content. In the process, certain information, including your IP address, is transmitted to the provider. When playback of embedded videos is started, the provider also uses cookies to collect information about user behavior, to compile playback statistics, and to prevent abusive behavior. If you are logged into a user account with the provider during your visit, your data will be directly assigned to your account when you click on a video. If you do not want the data to be associated with your account, you must log out before clicking the play button. All the processing described above, in particular the setting of cookies for reading information on your device, is carried out only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the “Cookie-Consent-Tool” provided on the website. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European data protection level on the basis of an adequacy decision of the European Commission.

    11.3 Trusted Shops Trustbadge
    Our website includes graphic elements from the following provider to display external customer reviews and/or a quality seal awarded externally: Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne, Germany. When you visit a page on our website that contains such graphic elements, your browser establishes a direct connection to the provider’s servers to load these elements correctly. In the process, certain browser information, including your IP address, is transmitted to the provider. If personal data is processed in this context, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the optimal marketing of our offering and an appealing presentation of our online presence. In the case of an online order with us, additional processing may take place. Depending on your express consent pursuant to Art. 6(1)(a) GDPR, after completing an order your order information (order amount, order number, product purchased, if applicable) as well as your e-mail address may be transmitted to the provider in encrypted form via the Trustbadge to verify an existing registration for the provider’s services (in particular buyer protection) and to enable new registration if necessary. In the case of an existing registration or new registration with the provider for its services (especially buyer protection), your order information (order amount, order number, purchased product) and your e-mail address will be transmitted to the provider based on a contractual agreement pursuant to Art. 6(1)(b) GDPR and further processed there to provide the services (especially buyer protection). We are jointly responsible with the provider for the data processing described above pursuant to Art. 26 GDPR. The contract on joint responsibility can be viewed here: https://help.etrusted.com/hc/de/articles/4402587369105-Vertrag-%C3%BCber-die-gemeinsame-Verantwortlichkeit-nach-DSGVO

    11.4 Google Web Fonts
    This site uses so-called web fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. When you access a page, your browser loads the required web fonts into its cache to display texts and fonts correctly and establishes a direct connection to the provider’s servers. In doing so, certain browser information, including your IP address, is transmitted to the provider. Data may also be transferred to: Google LLC, USA. The processing of personal data in the context of contacting the font provider is only carried out if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the “Cookie-Consent-Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used instead. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European data protection level on the basis of an adequacy decision of the European Commission. Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/

    12) Tools and Miscellaneous
    Cookie Consent Tool
    This website uses a so-called “cookie consent tool” to obtain effective user consent for cookies and cookie-based applications requiring consent. This “cookie consent tool” is displayed to users when the page is called up in the form of an interactive user interface, where consent can be given for certain cookies and/or cookie-based applications by ticking a box. All consent-requiring cookies/services are only loaded if the respective user gives their consent by ticking the box. This ensures that such cookies are only set on the user’s end device in the case of granted consent. The tool uses technically necessary cookies to store your cookie preferences. As a rule, personal user data is not processed in this context. If personal data is processed in individual cases for the purpose of storing, assigning, or logging cookie settings (such as the IP address), this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in a legally compliant, user-specific, and user-friendly consent management for cookies and thus in the legally compliant design of our website. Another legal basis for the processing is Art. 6(1)(c) GDPR. As controllers, we are legally obliged to make the use of technically unnecessary cookies dependent on the respective user’s consent. Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

    13) Rights of the Data Subject
    13.1 The applicable data protection law grants you, as the data subject, the following rights with respect to the controller regarding the processing of your personal data (rights to information and intervention), whereby reference is made to the legal basis for the respective conditions of exercise:

    • Right of access pursuant to Art. 15 GDPR;

    • Right to rectification pursuant to Art. 16 GDPR;

    • Right to erasure pursuant to Art. 17 GDPR;

    • Right to restriction of processing pursuant to Art. 18 GDPR;

    • Right to notification pursuant to Art. 19 GDPR;

    • Right to data portability pursuant to Art. 20 GDPR;

    • Right to revoke consent granted pursuant to Art. 7(3) GDPR;

    • Right to lodge a complaint pursuant to Art. 77 GDPR.

    13.2 RIGHT TO OBJECT
    IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE AFFECTED DATA. FURTHER PROCESSING REMAINS RESERVED, HOWEVER, IF WE CAN PROVE COMPELLING LEGITIMATE REASONS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS.

    IF YOUR PERSONAL DATA IS PROCESSED BY US TO CARRY OUT DIRECT ADVERTISING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

    14) Duration of Storage of Personal Data
    The duration of the storage of personal data is based on the respective legal basis, the purpose of processing, and—if applicable—additionally on the respective statutory retention period (e.g., commercial and tax retention periods).

    When processing personal data on the basis of express consent pursuant to Art. 6(1)(a) GDPR, this data is stored until you revoke your consent. If there are statutory retention periods for data that is processed within the framework of contractual or contract-like obligations on the basis of Art. 6(1)(b) GDPR, this data will be routinely deleted after the retention periods have expired, provided it is no longer required for the fulfillment or initiation of a contract and/or there is no legitimate interest on our part in further storage.

    When processing personal data on the basis of Art. 6(1)(f) GDPR, this data will be stored until you exercise your right of objection pursuant to Art. 21(1) GDPR, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

    When processing personal data for the purpose of direct advertising on the basis of Art. 6(1)(f) GDPR, this data will be stored until you exercise your right of objection pursuant to Art. 21(2) GDPR. Unless otherwise provided in the other information in this declaration about specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

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